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Tool Repair Information and Instructions:
Hilti makes off-site tool repair easy and fast. Pick up the phone or go online to get your shipping label
in minutes. Our repair center teams are committed to repairing and returning your tools within five
working days to help keep your jobsite running. Contact your Hilti Sales Representative for additional assistance.
Hilti Lifetime Services:
- No-Cost Coverage. Up to 2 years from the date of purchase, means no additional cost on all repairs, including wear, tear, parts, shipping and labor. (Excludes damage due to abuse or use not in accordance with the tool operator’s manual.) The following items are excluded from No Cost wear and tear coverage: pistons, buffers, and spring clips for powder actuated tools, pull cord assemblies and filters for gas saws, detachable power supply cords, and filters for vacuums. Repair or replacement cost of those items shall be at Customer’s expense.
- Lifetime Manufacturers Warranty. Hilti will repair or replace any tool that breaks as a result of materials or manufacturing defects. Lifetime Repair Cost Limit offered as long as replacement parts remain available.
- Repair Warranty. A paid full repair comes with up to a 6-month warranty.
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