2015-0000-0000-0217
Home Depot U.S.A., Inc. dba Home Depot Pro
fka Interline/Supply Works
Facilities MRO: Air Filters, Tools, Electrical, HVAC, Plumbing, Janitorial, Food Service Disposables
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Locations
Denver/Aurora: 1953 Gun Club Road, Aurora, CO 80019
Contacts
Primary Contact: Monique Hershberger
Phone (Toll Free): (800) 530-2428 ext. 141753
Phone (Direct): (970) 378-2147
Email: Monique.Hershberger@supplyworks.com
Fax: (856) 533-1549
Primary Backup: Kevin Conley
Phone (Toll Free): (800) 530-2428 ext. 141771
Email: Kevin.conley@supplyworks.com
Fax: (856) 533-1549
Emergency Backup: Tim Warde
Phone (Cell): (970) 590-6588
Email: timw@supplyworks.com
Fax: (970) 304-1625
HOW TO PLACE AN ORDER
· How to set up a New Account:
Contact any of the NCP staff listed above. Please allow 1-3 business days to set up your account for discounted product pricing.
· How to set up Online Ordering:
Contact any of the NCP staff listed above. Please allow 1-3 business days to set up your online account and with discounted product pricing.
· Need help? Pricing and Product issues:
Please direct all pricing questions and product issues to any of the contacts listed above. They will then work with the appropriate departments to resolve your concerns.
· Placing Orders: Online, Email, Phone, FAX, Mail –
- Online Ordering System at www.homedepotpro.com/institutional (opens to the SupplyWorks website)
- Call any of the contacts listed above.
- Fax to: (970) 304-1625
- Mail to: 1953 Gun Club Road, Aurora, CO 80919
- Email orders to any of the contacts listed above
· Return Policy, Stocked Products:
Returns will only be accepted on products purchased within 30 days. Returned products must be unused and in resalable condition. Not accepted: returns on partial cases or packages etc. There will be no re-stock or return fees on accepted stocked products.
· Return Policy, Non-Stock Products:
Returns will only be accepted on products purchased within 30 days. Returned products must be unused and in resalable condition. Not accepted: returns on partial cases or packages etc. A re-stock charge and freight charges will be assessed to the customer. Please contact any of the contacts listed above for assistance.
Payment and Billing
Remit to: The Home Depot Pro
PO Box 848392
Dallas, TX 75284-8392
Payment Terms: Net 30
Billing issues are handled by the Accounts Receivable department. Contact Chantal Bouchard at (904) 421-1400, ext. 114485, by fax to (856) 505-1945, or by email at Chantal.Bouchard@interlinebrands.com .
MasterCard, Visa, Discovery, American Express, and Government Procurement Cards.
· Credit Card Security Protocol:
NCP takes care to follow industry standard best practices for ensuring the protection of personal and confidential data. PCI Data Security standards are followed and set for by the Security Standards Council of the payment processing industry, including firewall credit card segregation, encryption, and not storing mag-stripe data. In addition, we adhere to the Red Flag Rule (section 114 and 315 of the Fair and Accurate Credit Transactions Act of 2003).
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